Quality Assurance and Control
The Quality Assurance & Control Department at TMC has its primary objective of setting up of the departmental processes and systems in line with best practices, optimizing process outcome and ensuring patient satisfaction and safety of environment of care and occupants.
One of the prime objectives of the department is to obtain national and international accreditation for the different departments and processes at TMC. The Blood Bank of the facility is accredited with National Accreditation Board for Hospitals and Healthcare Providers (NABH). The Laboratory services are accredited from National Accreditation Board for Testing and Calibration Laboratories (NABL) and the hospital processes are being designed for accreditation by the National Accreditation Board for Hospitals and Healthcare Providers (NABH) and the Joint Commission International (JCI). The blue prints of the facility have already been reviewed by Joint Commission International Consulting (JCIC) and had been found to be in coordination with international facility safety standards.
We strive to achieve:
- Transformation of the Organization’s Vision and Mission into a Quality Improvement Framework
- Ensure all organizational practices are targeted towards one common goal – Patient Satisfaction, Optimum Care Outcome and Safety
- Planning, formation and implementation of systems and processes – in line with International Standards and Best Practices
- Continuous monitoring of processes and outcomes to ensure that performance meets desirable standard – through internal and external surveillance, multidisciplinary committees, integration of monitoring measures into the processes, continuous training and development, feedback mechanisms.