Communication Skills Workshop for Health Care Professionals

Venue: 3rd Floor Board Room, Admin Building, Tata Medical Center, Kolkata

Date of workshop: 20th-21st June 2020 (Saturday & Sunday)

Introduction: Communicating effectively is important for health care professionals. The current communication skills course covers the basics of communications like knowing where to sit and how to make eye contacts etc., making the communicator aware of the verbal and non-verbal cues knowingly or un-knowingly we share with patients and their family members. It also includes being able to handle sharing of bad news e.g. breaking the news of diagnosis or letting your patient know about palliative modality of treatment. Learning about communication is a life-long process and the current course is supposed to start you on the journey.

Training facilitators:

Dr. Soumitra S Datta is a consultant psychiatrist who has been working in the field of psycho-oncology for more than a decade – initially in United Kingdom and later in Kolkata. He was awarded International Teaching Excellence Bursary from the University College London to become a communications skills trainer. He is actively involved in research related to clinical communications. Dr. Datta is a research active clinician and holds a dual appointment at Tata Medical Center, Kolkata and a honorary research appointment with the EGA Institute for Women’s Health at the University College London. He is also a lead reviewer for Cochrane Collaboration.

Dr. Arnab Mukherjee is a consultant psychiatrist working in the field of psycho-oncology in Tata Medical Center, Kolkata, with special interest in couple communications and family-based interventions.

Programme Detail

Programme (Day-1, 20th June, 2020)
10:00 – 10:05 AMIntroduction to the course
10:05 – 10:15 AMWelcome address
10:15 – 11:15 AMBasics of communications
11:15 – 11:35 AMTea
11:35 – 12:30 AMGroup tasks on basic communication skills
12:30 – 13:15 PMLunch
13:15 – 14:45 PMHandling angry relatives
14:45 – 15:05 PMTea
15:05 – 16:15 PMBreaking bad news
Programme (Day-2, 21st June, 2020)
10:00 – 11:00 AMCommunicating ‘transition from curative treatment to palliation’ and handling of end of life situations.
11:00 – 11:15 AMTea
11:15 – 12:30 NoonWhat to do when a patient talks about suicide?
12:30 – 13:15 PMLunch
13:15 – 15:00 PMImproving clinician well being so that we become better communicators
15:00 – 15:15 PMTea
15:15 – 15:45 PMGroup activities and Questions and answers
15:45 – 16:00 PMFeedback

Organising Team

Organising Team:  Dr. Soumitra Datta,  Dr. Arnab Mukherjee, Ms. Chitralekha Bhowmick and Ms. Shreshta Chattopadhyay

(Department of Palliative Care and Psycho-oncology, Tata Medical Center, Kolkata 7000160)

Contact: Email: Telephone 033-66057384; Mobile 9830 780760

Registration Process & Fees

Registration: Pre-registration is mandatory and as there are only limited 30 places for this interactional workshop. For registration please fill the registration form given below .

Receipts will be issued following verification of the payment.

Registration fees: Rs.1000 for the entire workshop that includes lunch, refreshments and handouts to be payable by electronic transfer. No refunds will be issued in case of cancellation. We prefer electronic registration and electronic bank transfer payment for everyone. Receipts will be issued on the day of the course. No cash registration option is available for external candidates outside Tata Medical Center, Kolkata.