What should I bring for the first appointment?
Please bring all relevant medical documents such as reports, X-ray plates, pathology slides and blocks along with a referral letter from your treating doctor / institution.
It is advisable for patients to be accompanied by a responsible person who can assist with formalities in the hospital as well as help make decisions.
Patients are required to complete the Personal Particulars Form with personal and demographic details. Patients will be given a registration card upon the submission of the completed Personal Particulars Form at the Registration counter. Patients are advised to keep the Registration Card safely. Information on appointment time and other relevant details can then be obtained from the reception counter.
Patients may chose to register as a General or Private patient depending upon their financial capacity to pay for the services. Patients are advised to make an informed choice as transfer from one category to another is not permitted frequently. A social worker at the Enquiry/Registration Counter will assist with this process.
Patients in the Private category will always be seen by a consultant doctor. Private ward patients will have separate waiting areas and payment queues. For certain investigations and services they will get priority. Patients seeking consultation by a specific doctor will need to register under the private category.
No distinction will be made in the quality of treatment between General and Private category patients.
Tata Medical Center treats general category patients at no profit. In addition the hospital does have the provision for discounted treatment for services provided within the hospital for poor patients. This applies only for patients who have registered within the general category. Some protocols, medicines and consumables are not free.
Patients seeking treatment at a subsidized rate are required to a submit a written application along with documents to prove their financial status. A social worker will assist with this process. The decision of these applications will be made by the physician assigned to treat the patient and a social worker.
Please contact TMC’s social worker for financial assistance for medicines and other costs that are not covered by TMC.
Payment is accepted at payment counters located at several places across the hospital. Payment is accepted by cash, demand draft, and credit/debit card.
Payments are required to be made in advance for outpatient services. An advance deposit will be required for inpatient admissions. Payments for bills are required to be cleared for treatment within a week to continue with the treatment.
Our payment counter staff will be able to assist patients whose employers have a credit facility with the Tata Medical Center.