PATIENT CARE

PLAN YOUR VISIT

It may not always be about what we know, but it’s always about how much we care.

PLAN YOUR VISIT

Tata Medical Center

Welcome to the Tata Medical Center, Kolkata.  The Tata Medical Center is a philanthropic hospital of the highest quality from the House of Tata. We welcome patients from any part of India and abroad, and of any socioeconomic background. This is primarily a cancer hospital, although we do see and treat some non-malignant blood disorders where bone marrow transplantation is a treatment option.

Making an Appointment

We encourage all patients to make an appointment prior to their first visit by telephone at (033)-6605-7222 or by sending an email request to appointment@tmckolkata.com. Patients on their first visit can be seen without an appointment upon the availability of a time slot in the appropriate outpatient clinic.

Patients are required to either bring with them a referral letter from their physician or their cancer reports.  Patients with confirmed cancer reports can book an appointment for consultation / treatment without a referral letter.

Our front-desk staff will assist patients to choose the appropriate doctor or specialty.

Outpatient Clinic Schedule
Working DaysMorning 9 AM to 1 PMAfternoon 2 AM to 6 PM
MondayHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology, Digestive Diseases, Anaesthesia Clinic, Nutrition Clinic.Head & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Plastic Surgery , Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology, Psycho-Oncology.
TuesdayHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology, Digestive Diseases, Anaesthesia Clinic, Palliative Clinic, Nutrition ClinicHead & Neck Surgery, GI Surgery, Breast Surgery, Radiation Oncology, Paediatrics Oncology, Medical Oncology, Clinical Haematology, Nuclear Medicine, Psycho-Oncology, Palliative Clinic, Bone Marrow Transplant Clinic
WednesdayHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Plastic Surgery, Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology, Digestive Diseases, Respiratory Medicine, Palliative Clinic, Anaesthesia Clinic, Nutrition ClinicHead & Neck Surgery, GI Surgery, Breast Surgery, Urological Surgery, Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology, Nuclear Medicine, Psycho-Oncology, Palliative Clinic
ThrusdayHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology , Digestive Diseases, Anaesthesia Clinic, Palliative Clinic, Nutrition ClinicHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Radiation Oncology, Medical Oncology, Paediatrics Oncology, Clinical Haematology, Psycho-Oncology, Palliative Clinic
FridayHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Radiation Oncology, Medical Oncology, Paediatric Oncology, Clinical Haematology, Digestive Diseases, Respiratory Medicine, Palliative Clinic, Anaesthesia Clinic, Nutrition ClinicHead & Neck Surgery, GI Surgery, Gynaecological Surgery, Breast Surgery, Urological Surgery, Radiation Oncology, Medical Oncology, Paediatric Oncology, Clinical Haematology, Nuclear Medicine, Psycho-Oncology, Palliative Clinic

What should I bring for the first appointment?

Please bring all relevant medical documents such as reports, X-ray plates, pathology slides and blocks along with a referral letter from your treating doctor / institution.

It is advisable for patients to be accompanied by a responsible person who can assist with formalities in the hospital as well as help make decisions.

Patients are required to complete the Personal Particulars Form with personal and demographic details.  Patients will be given a registration card upon the submission of the completed Personal Particulars Form at the Registration counter.  Patients are advised to keep the Registration Card safely.  Information on appointment time and other relevant details can then be obtained from the reception counter.

Registration Categories

Patients may chose to register as a General or Private patient depending upon their financial capacity to pay for the services. Patients are advised to make an informed choice as transfer from one category to another is not permitted frequently. A social worker at the Enquiry/Registration Counter will assist with this process.

Patients in the Private category will always be seen by a consultant doctor. Private ward patients will have separate waiting areas and payment queues. For certain investigations and services they will get priority. Patients seeking consultation by a specific doctor will need to  register under the private category.

No distinction will be made in the quality of treatment between General and Private category patients.

Discounted Treatment

Tata Medical Center treats general category patients at no profit. In addition the hospital does have the provision for discounted treatment for services provided within the hospital for poor patients. This applies only for patients who have registered within the general category. Some protocols, medicines and  consumables are not free.

Patients seeking treatment at a subsidized rate are required to a submit a written application along with documents to prove their financial status.  A social worker will assist with this process.  The decision of these applications will be made by the physician assigned to treat the patient and a social worker.

Please contact TMC’s social worker for financial assistance for medicines and other costs that are not covered by TMC.

Payment Process

Payment is accepted at payment counters located at several places across  the hospital. Payment is accepted by cash, demand draft, and credit/debit card.

Payments are required to be made in advance for outpatient services. An advance deposit will be required for inpatient admissions.  Payments for bills are required to be cleared for treatment within a week to continue with the treatment.

Our payment counter staff will be able to assist patients whose employers have a credit facility with the Tata Medical Center.

gift-hope-tmc

You Can Help

75% of the hospital beds have been earmarked for the underprivileged. They receive greatly subsidized care. You can help us make a difference too.