PATIENT CARE

PLAN YOUR VISIT

It may not always be about what we know, but it’s always about how much we care.

PLAN YOUR VISIT

Tata Medical Center

Welcome to the Tata Medical Center, Kolkata.  The Tata Medical Center is a philanthropic hospital of the highest quality from the House of Tata. We welcome patients from any part of India and abroad, and of any socioeconomic background. This is primarily a cancer hospital, although we do see and treat some non-malignant blood disorders where bone marrow transplantation is a treatment option.

Making an Appointment

We encourage all patients to make an appointment prior to their first visit by telephone at (033)-6605-7222 or by sending an email request to appointment@tmckolkata.com. Patients on their first visit can be seen without an appointment upon the availability of a time slot in the appropriate outpatient clinic.

Patients are required to either bring with them a referral letter from their physician or their cancer reports.  Patients with confirmed cancer reports can book an appointment for consultation / treatment without a referral letter.

Our front-desk staff will assist patients to choose the appropriate doctor or specialty.

WORKING DAY
MORNING 9 AM TO 1 PM
AFTERNOON 2 AM TO 6 PM
Monday Anaesthesia Clinic Nephrology clinic Breast Surgery Medical Oncology
Breast Surgery Neuro Surgery clinic Cardiology clinic Nutrition Clinic
Clinical Haematology Nutrition Clinic Clinical Haematology Paediatrics Oncology
Dentisry clinic Paediatrics Oncology Dentisry clinic Palliative oncology
Digestive Diseases Radiation Oncology Digestive Diseases Plastic Surgery
GI Surgery Respiratory Medicine General medicine clinic Psycho-Oncology
Gynaecological Surgery Urological Surgery GI Surgery Radiation Oncology
Head & Neck Surgery Gynaecological Surgery Urological Surgery
Medical Oncology Head & Neck Surgery
WORKING DAY
MORNING 9 AM TO 1 PM
AFTERNOON 2 AM TO 6 PM
Tuesday Anaesthesia Clinic Medical Oncology Bone Marrow Transplant Clinic Medical Oncology
Breast Surgery Nuclear Medicine Breast Surgery Nutrition Clinic
Cardiology clinic Nutrition Clinic Clinical Haematology Paediatrics Oncology
Clinical Haematology Paediatrics Oncology Dentisry clinic Palliative oncology
Dentisry clinic Palliative Clinic Digestive Diseases Psycho-Oncology
Digestive Diseases Palliative oncology General medicine clinic Radiation Oncology
GI Surgery Radiation Oncology GI Surgery Urological Surgery
Gynaecological Surgery Urological Surgery Gynaecological Surgery
Head & Neck Surgery Head & Neck Surgery
WORKING DAY
MORNING 9 AM TO 1 PM
AFTERNOON 2 AM TO 6 PM
Wednesday Anaesthesia Clinic Nuclear Medicine Breast Surgery Medical Oncology
Breast Surgery Nutrition Clinic Clinical Haematology Nutrition Clinic
Clinical Haematology Paediatrics Oncology Dentisry clinic Orthopedic clinic
Dentisry clinic Palliative Clinic Digestive Diseases Paediatrics Oncology
Digestive Diseases Plastic Surgery General medicine clinic Palliative Clinic
GI Surgery Radiation Oncology GI Surgery Plastic Surgery
Gynaecological Surgery Respiratory Medicine Gynaecological Surgery Psycho-Oncology
Head & Neck Surgery Urological Surgery Head & Neck Surgery Radiation Oncology
Medical Oncology Infection disease clinic Urological Surgery
WORKING DAY
MORNING 9 AM TO 1 PM
AFTERNOON 2 AM TO 6 PM
Thursday Anaesthesia Clinic Medical Oncology Breast Surgery Medical Oncology
Breast Surgery Nutrition Clinic Clinical Haematology Nutrition Clinic
Cardiology clinic Paediatrics Oncology Dentisry clinic Paediatrics Oncology
Clinical Haematology Palliative Clinic Dermatology clinic Palliative Clinic
Dentisry clinic Radiation Oncology Digestive Diseases Psycho-Oncology
Digestive Diseases Urological Surgery General medicine clinic Radiation Oncology
GI Surgery GI Surgery Urological Surgery
Gynaecological Surgery Gynaecological Surgery
Head & Neck Surgery Head & Neck Surgery
WORKING DAY
MORNING 9 AM TO 1 PM
AFTERNOON 2 AM TO 6 PM
Friday Anaesthesia Clinic Nuclear Medicine Breast Surgery Palliative Clinic
Breast Surgery Nutrition Clinic Clinical Haematology Psycho-Oncology
Clinical Haematology Paediatric Oncology Dentisry clinic Radiation Oncology
Dentisry clinic Palliative Clinic Digestive Diseases Urological Surgery
Digestive Diseases Radiation Oncology GI Surgery
GI Surgery Respiratory Medicine Gynaecological Surgery
Gynaecological Surgery Urological Surgery Head & Neck Surgery
Head & Neck Surgery Medical Oncology
Medical Oncology Paediatric Oncology

What should I bring for the first appointment?

Please bring all relevant medical documents such as reports, X-ray plates, pathology slides and blocks along with a referral letter from your treating doctor / institution.

It is advisable for patients to be accompanied by a responsible person who can assist with formalities in the hospital as well as help make decisions.

Patients are required to complete the Personal Particulars Form with personal and demographic details.  Patients will be given a registration card upon the submission of the completed Personal Particulars Form at the Registration counter.  Patients are advised to keep the Registration Card safely.  Information on appointment time and other relevant details can then be obtained from the reception counter.

Registration Categories

Patients may choose to register as a General or Private patient depending upon their financial capacity to pay for the services. Patients are advised to make an informed choice as transfer from one category to another is not permitted frequently. A social worker at the Enquiry/Registration Counter will assist with this process.

Patients seeking consultation by a specific doctor will need to register under the private category.

No distinction will be made in the quality of treatment between General and Private category patients.

Financial Assistance

Tata Medical Center treats general category patients at no profit. In addition the hospital does have the provision for financial assistance for services provided within the hospital for underprivileged patients. This applies only for patients who have registered within the general category and are not covered under any type of insurance or medical cover.

Patients seeking financial assistance for treatment, are required to submit a written application along with documents to prove their financial status.  A social worker will assist with this process.  The decision of these applications will be made by the physician assigned to treat the patient and a social worker.

Please contact TMC’s  Medical Social Worker for financial assistance for  treatment.

Payment Process

Payment is accepted at payment counters located at several places across the hospital. Payment is accepted by cash, demand draft, and credit/debit card.

Payments are required to be made in advance for outpatient services. An advance deposit will be required for inpatient admissions.  Payments for bills are required to be cleared for treatment within a week to continue with the treatment.

Our payment counter staff will be able to assist patients whose employers have a credit facility with the Tata Medical Center.

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